No, KT Bank is not a partner of the 116-116 emergency blocking service. The cards can only be blocked by us or by you through your online and mobile banking.

At KT Bank, you have various ways to apply for financing. You can do this either by clicking the ‘Open Account’ button on the homepage or by using the convenient financing calculator on our website.

Blocking your KT Bank card is straightforward. With the KT Banking App, you have full control: you can deactivate cards, activate them, or apply for a new card, all conveniently via the app. Important: KT Bank is not a partner of the 116-116 emergency blocking service. Cards can only be blocked by us or by you through your online and mobile banking.

In Online Banking, you have the option to take the account statements from the inbox under “All Transactions.”

Yes, the deposit insurance, guaranteed by the German Deposit Protection Fund (EdB), provides protection for the fixed deposit account up to €100,000. If you have any questions, please contact our service center at +49 69 255 10 200.

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In case of loss or theft of your KT Bank card(s), you have two options to deactivate your card(s): Through your online banking:

1. Log in to online banking as usual.
2. Click on the “All Transactions” tab.
3. A menu with an overview will open.
4. Click on the “Cards” tab.
5. An overview of your cards will open.
6. Choose the card to be blocked and click on “Card Details” -> “Update” -> “Customer Status” -> “Passive”. Your card is now deactivated. Then contact our Service Center Team to order your new card(s). You can find the contact details here.

Through your Mobile Banking (only for your Jetzz Card):

1. Log in to mobile banking as usual.
2. Click on “Cards”
3. Click on “My Cards”
4. Select the Jetzz Card and click on “Deactivate”. Your card is now deactivated.
5. Then contact our Service Center Team to order your new Jetzz Card. You can find the contact details here.

Important: KT Bank is not a partner of the 116-116 emergency blocking service. The cards can only be blocked by us or by you through your online and mobile banking.